Back to Basics: Customer Collaboration
We started our look at the Agile Manifesto by pointing out that Agile starts with people. The next value pair continues this thought.
Customer Collaboration
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Contract Negotiation
After all, customers are people whereas contracts are legally binding documents. A contract is important. Getting it properly negotiated up front is something that we cannot ignore, but the time we spend collaborating with our customers is so much more valuable. It’s more valuable to us, and to them.More